Develop Leaders

Clarity doesn’t necessarily make problems smaller. It makes problems clearer.   TRUE STORY Years ago, we worked with a leader who was frustrated because a team member repeatedly failed to provide a requested report. I mean, the expectations were clear, the team member agreed to provide the rep...

And why leaders should pay attention to the impact on motivation and performance The impact of unmet expectations may be more connected to performance, energy, and engagement than we realize. We all have expectations. Expectations about our work. Expectations about our leaders. Expectations abou...

Your business doesn’t need another operating system. It needs leaders who know how to align people to strategy, plans, and execution of work… ultimately impacting results. Most businesses assume their growth problems are operational.   So they implement systems: EOS  Scaling Up  Scorecards  Quar...

Gallup has spent decades studying employee engagement, and one of the most important questions they ask employees is surprisingly simple: “Do you know what is expected of you at work?” Only about half of employees strongly agree they can answer that question. Let that sink in for a moment. Half...